Recognizing that school safety is essential to the existence of a rich learning environment, Ms. Diaz-Sanhueza attends a certification program from Crisis Prevention Institute, Inc. to acquire strategies to contain potentially dangerous situations before they escalate. Ms. Diaz-Sanhueza examines ways to identify behaviors that can lead to a crisis, nonverbal techniques for controlling disruptive behavior, strategies for team interventions, successful verbal resolutions of a crisis situation, and ways to deal with staff fear and anxiety. To maximize the impact of her learning, Ms. Diaz-Sanhueza develops a program to train school personnel how to handle violent situations using nonviolent skills.
